DAMAGED OR MISSING ITEMS/WRONG SHIPMENT
Claims for damaged items or discrepancies (for example: missing items in your order, or wrong shipment) must be submitted within 48 hours of order receipt.
Any returned merchandise received without a proper authorization by Ladysjoy.com will not be accepted.
Contact: www.ladysjoy.com Customer Service or call 1-877-428-1055 Monday Thru Friday 11 Am to 5 PM Eastern Time to receive a Return Merchant Authorization number (RMA #), return instructions, and return mailing address. Returns are subject to a 20% restocking fee when the purchase or shipment was due to customer error.