info@ladysjoy.com | Phone: +1 877 428 1055

Opening time

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Returns and Replacements

money back guarantee
If you are not satisfied with your purchase, please return it to us and we will gladly process a refund within 30 days of the purchase date, even if you used the product.
To ensure a timely refund to your account, please return the item as soon as you decide that you do not want the product.
Shipping charges are the purchaser’s responsibility, except in the case it is an error on the part of www.ladysjoy.com.

DAMAGED OR MISSING ITEMS/WRONG SHIPMENT
Claims for damaged items or discrepancies (for example: missing items in your order, or wrong shipment) must be submitted within 48 hours of order receipt.

Any returned merchandise received without a proper authorization by Ladysjoy.com will not be accepted.
Contact: www.ladysjoy.com Customer Service or call 1-877-428-1055 Monday Thru Friday 11 Am to 5 PM Eastern Time to receive a Return Merchant Authorization number (RMA #), return instructions, and return mailing address. Returns are subject to a 20% restocking fee when the purchase or shipment was due to customer error.